Artsberg Enterprise Limited

Hotel Video / VCD / DVD Titles: (Call for details!)

1. Banquet Preparation & Service
2. Buffets & Banquets: Buffet Display Techniques (2 videos)
3. Food & Beverage: Quality Service Skills Part I & II
4. Food & Beverage: Suggestive Selling
5. Front Office Quality Service: Solving Guest Problems (with Chinese subtitle)
6. Front Office Quality Service: Suggestive Selling
7. Hospitality Management Skill Builders (book)
8. Housekeeping: Quality Guestroom Cleaning
9. Housekeeping: Safety & Security
10. Inn Basket: A Management Skills Exercise (manager’s version) (3.5” disk)
11. Insights: Howard's Hints: Building Momentum
12. Insights: Howard's Hints: Communication: Are You Listening
13. Insights: Howard's Hints: Emergency Planning
14. Insights: Howard's Hints: Gaming & Your Property
15. Insights: Howard's Hints: Introduction To Telephone Skills
16. Insights: Howard's Hints: Kappa On Kleaning
17. Insights: Howard's Hints: Making The Transition: Line Level To Supervisor
18. Insights: Howard's Hints: Prospecting
19. Insights: Howard's Hints: Six Steps For Food Safety
20. Insights: Howard's Hints: Upselling At The Front Desk
21. Preparing Buffet Foods (2 videos)
22. Quality Guestroom Maintenance
23. Security: Key Control & Guest Privacy Today